A Triple Generation of
Service
At Triple A Air Conditioning and Heating, great
service runs in the family. Their legacy
of skillful service has been earned and handed down over three generations. It started with Grandpa Neff in 1949, when he
found he could fix anything he put his hands on. He passed those skills along to his son,
Keith, who started in the truck as a young boy running tools. Keith spent much of his youth helping and
serving his dad. He ran up and down the
ladder to bring his father a crescent wrench more times than he cares to
remember! Sometimes, he would find
Grandpa still had the wrench in his back pocket.
The skills honed by Grandpa were passed down to
Keith who went on to marry his high school sweetheart and, eventually, started
his own business to carry out the family tradition. Soon Keith’s son, Dustin, was fetching the
crescent wrench while dreaming of creating the family home services business of
the future.
Today technology and advanced learning have been
added to the treasured skills the Neff’s passed along to each other, but some
things at Triple A Air Conditioning and Heating remain the same. They still look out for their customers like
Grandpa did in 1949. Remnants of a happy youth spent helping their father are
still evident in the Triple A office. Dustin’s
G.I. Joes, and daughter Hanna’s treasured post-it notes to “Daddy” are still
found in Keith’s desk drawer. And they
still need a crescent wrench to do repairs.
